Skip links

Finnish utility companies are adapting a modern CIS and Billing solution

S2B Energy, a Finnish service company specializing in energy and water maintenance and Net Group Nordic are combining their forces to launch a seamless digital service package for utility companies, using Synerall.

Finnish energy market is changing

Finnish energy market is going to be centralized by 2019. Setting up a service package with a seamless Customer Information System and Billing solution for utility companies helps businesses become more competitive on the market that’s growing more and more international.

Another important aim is to offer an alternative to sizable increases in electricity distribution costs. The new service package helps service processes become more efficient and less time-consuming.

We are very excited about this co-operation with Net Group Nordic. Synerall is cost-efficient, easy to use and very quick to implement

– Mika Vuori, CEO of S2B Energy

Why choose Synerall?

Synerall can be offered to large and small businesses. It is an easy to use and quickly implementable service that automatizes time-consuming processes such as billing. Synerall’s main aim is to digitalize the utility sector and allow businesses to become smarter and work towards becoming more sustainable.

By outsourcing some of its support services to a service company, companies can focus on their own primary functions. Synerall automates time-consuming services what customer service wastes their time on. With processes automated, customer service can focus on clients. Synerall has a portal for clients, where they can interact with the company. Everything moves faster and efficiently – this has a huge effect on customer satisfaction.

Synerall is already used by different businesses around Europe. It’s used in the UK, Finland and Estonia. The first to adopt Synerall as a part of their S2B Energia service package next year will be Finnish utility companies Leppäkosken Sähkö and Vatajankosken Sähkö.

Share the Post:

Other Posts

BeNeLux utilities can now benefit from Synerall’s automation technology through Net Group bv.

BRUSSELS, Belgium, April 13, 2023 –  Synerall, digital customer management and billing automation solutions provider for the utility sector, is pleased to announce its expansion into the BeNeLux market. As of April 1, 2023 Synerall will be represented by Net Group bv. for local presence. The energy market in BeNeLux is undergoing significant changes towards sustainability and decentralization, with the

Read More

Coping with Continuous Change – The Transformation of the Electricity Market in Finland and Estonia

The past year has brought unprecedented changes to the energy market, including significant price increases, the introduction of Datahub and the threat of electricity shortages. The war in Ukraine, the increase in consumption following the corona epidemic and the dry weather have pushed up prices, which has increased the interest of end customers to tender the electricity contracts. Government measures

Read More