A Modern Customer Information System (CIS) and Billing Solution for Utilities

Your business is dynamic. Shouldn’t your customer information system and billing be too?


Synerall is a customer information system and billing solution optimized for utility companies that provide electricity, gas, water, and/or heating. Synerall enables your company to maximize the return from the customer base and act efficiently on the liberalized utility market.

Synerall is

  • Modular, with a large variety of functionalities and dashboards
  • Easily integrable with external info systems, using open standards and services
  • Scalable, designed for large to small businesses

Developed for the open markets

Many utility businesses operating on the open market use Synerall software daily. Getting rid of outdated systems and implementing Synerall has enabled them to increase the speed and quality of customer service, gain greater cost efficiency, and find new agility. Our existing partners bring out that Synerall is easy to integrate and great for multi-utility operations.


Reduce Manual Labor and Save Your Time

Processes are automated, so you can use your time for other value-creating activities. Send more than 6 000 bills per minute automatically. The average meter-to-cash speed is quick – 14 days.

Get More Out of Existing Resources

With Synerall you can save at least 25% of expenses. You can turn focus on business and customers, instead of the application.

Use a Modern Web-Based System

Synerall is built on modern technology that integrates with massive external data sources. All your data can be harmonized with Data Hub.


Don’t just take our word for it


Get to know your possibilities

Customer Management

360-degree dashboard provides relevant customer information (contact, contract, offers, etc.) in a single view – making customer care more efficient.

Contract Management

Contract management is fast and easy – contracts can be created within 10 seconds. Smart bundling allows a customer to receive and pay all contracts in a single e-invoice.

Customer Self-Service

Web-based customer self-service is adjustable to any device, featuring customer dashboard, real-time consumption information, and online payments.


Fast billing module, which can generate more than 6 000 invoices per minute – from meter readings or hourly consumption and production data to invoice.

Flexible Integrations

Starting from consumption data to sending out invoices and accounting – Synerall can be integrated easily with any required external database or software.

Synerall BI

Collecting tons of data has no use if you cannot make fast and beneficial decisions based on it. Synerall BI helps you make decisions based on visually attractive real-time data.


In Estonia

Tammsaare tee 92
13423 Tallinn, Estonia
+372 6644 355

In Finland

Puolikkotie 8, 5.krs
02230 ESPOO
+358 503820022

In BeNeLux

Hendrik van Veldekesingel 150-79,
3500 Hasselt,
+32 486 393 555

Want to know more about the most capable customer information and billing system?

Leave us your e-mail and information request, we will get in touch and give you a demo!

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