The Synerall system is an excellent platform for our Multi-Utility Operations within the UK. It has continued to evolve and meet our ever increasing needs in a demanding market.
Andy Wilkinson
Director of WilSon Energy
A Modern Customer Information System (CIS) and Billing Solution for Utilities
Your business is dynamic. Shouldn’t your customer information system and billing be too?
Synerall is a customer information system and billing solution optimized for utility companies that provide electricity, gas, water, and/or heating. Synerall enables your company to maximize the return from the customer base and act efficiently on the liberalized utility market.
Synerall is
- Modular, with a large variety of functionalities and dashboards
- Easily integrable with external info systems, using open standards and services
- Scalable, designed for large to small businesses
Developed for the Nordic market
Many Nordic utility businesses use Synerall software in their everyday work. Getting rid of outdated systems and implementing Synerall has enabled them to increase the speed and quality of customer service, gain greater cost efficiency, and find new agility. Our existing partners bring out that Synerall is easy to integrate and great for multi-utility operations.
WHAT ARE THE CORE BENEFITS
Reduce Manual Labor and Save Your Time
Processes are automated, so you can use your time for other value-creating activities. Send more than 6 000 bills per minute automatically. The average meter-to-cash speed is quick – 14 days.
Get More Out of Existing Resources
With Synerall you can save at least 25% of expenses. You can turn focus on business and customers, instead of the application.
Use a Modern Web-Based System
Synerall is built on modern technology that integrates with massive external data sources. All your data can be harmonized with Data Hub.
WHAT OUR CUSTOMERS SAY
Don’t just take our word for it
Synerall seamlessly integrates digital services and manages the company’s internal customer service processes. That is why Synerall was an easy pick for us.
Managing Director of Imatran Seudun Sähkö
The electricity market in Finland is at a turnaround point and new agility is required from ICT systems and vendors. Synerall will streamline our processes while adapting to our expanding service portfolio and offering a solution for us to tackle the upcoming electricity market changes.
CEO of Kokkola Energy
In addition to gaining greater cost efficiency, we also wished to accelerate our customer service and increase its quality. These changes were enabled by the speed, flexibility, and process automation of Synerall.
CFO of HSY
We gained 25% efficiency after implementing Synerall.
Märt Jemmer
Imatra Elekter
Synerall brings significant time efficiency to our meter-to-cash process.
Aleksandr Šablinski
VKG Soojus
We selected Synerall’s software since it uses cutting-edge technology. We are very satisfied with the quality of the product and the service.
Vihreä Älyenergia
Synerall is great solution supporting our challenges in electricity business development.
Keravan Energia
